Annual Support Plan
Up to $6,480 CAD in Value [save 15%]
This Annual Support Plan provides access to the following services:
- On-call Lightboard Help-Desk
- One-on-One Virtual Support
- Immediate Access to Resource Library
(Maximum 36 Service-Calls per Year)
* Note that billing will recur annually until cancelled
** Note that Service hours are 9-5 EST (UTC-5) Mon-Fri ; Afterhours Support Hotline is available as a Paid Addon Service for an additional premium and NOT included in this Plan.
$ 4,027.53
Up to $6,480 CAD in Value [save 15%]
This Annual Support Plan provides access to the following services:
- On-call Lightboard Help-Desk
- One-on-One Virtual Support
- Immediate Access to Resource Library
(Maximum 36 Service-Calls per Year)
* Note that billing will recur annually until cancelled
** Note that Service hours are 9-5 EST (UTC-5) Mon-Fri ; Afterhours Support Hotline is available as a Paid Addon Service for an additional premium and NOT included in this Plan.
Related products
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Advanced Content Editing Services [On-Demand] (2 Hour Minimum)
$ 109.94 Add to cartThis provides the following Services & Support:
- Content Preparation for LightBoard Presentations & Recording
- Post-Production Editing
(Minimum Order of 2 Hours @ $75 CAD/hr)
-
Annual Support Plan + Afterhours Support Hotline
$ 5,082.97 Add to cartUp to $7,920 CAD in Value [save 12%]
This Annual Support Plan provides access to the following services:
- On-call Lightboard Help-Desk
- One-on-One Virtual Support
- Immediate Access to Resource Library
- Access to Afterhours Support Hotline
(Maximum 36 Service-Calls per Year)
* Note that billing will recur annually until cancelled
** Note that regular Service hours are 9-5 EST (UTC-5) Mon-Fri
** The Afterhours Support Hotline is Available 18-hours per day, 7-days per week
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Extended Maintenance Plan (additional 1 Year)
$ 194.23 Add to cartExtend your Warranty by 1 Additional Year
(Maximum of 4 additional years to a maximum 5 Year total warranty coverage per Lightboard Studio)
1 Year Warranty Coverage is include by default with all new Lightboard Studio purchases at no additional cost.
Coverage includes:
- Structural manufacturer defects
- Mechanical manufacturer defects
- Electrical manufacturer defects
- Screens with more than two ‘permanent’ defects, such as Glass inclusions, that remain visible on-Camera after proper calibration.
This plan will NOT cover damage due to mishandling, accidental damage or otherwise improper use of equipment.
NOTE: Coverage is limited to the Lightboard Unit itself only, NOT the supplied accessories, equipment & stationary provided in kits, but produced by manufacturers other than LightBoard Depot Inc. (such as lighting, cameras, microphones, etc.)